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Remote & Onsite Support
responsive Tech support for everry need, wherever you are.
Onsite and remote tech support both offer value-based benefits tailored to your unique needs. Onsite support provides personalized, hands-on assistance, ensuring immediate issue resolution and strengthened security measures.
Remote support enables rapid response times, increased accessibility, and cost-effective solutions. By integrating both approaches, you can enjoy a flexible, efficient, and comprehensive tech support experience that drives productivity and business growth.
stay secure, save money, &increase productivityy
Businesses need both onsite and remote tech support to quickly address technical issues, improve cost-effectiveness, increase productivity, ensure IT security, and provide training and education for employees. Onsite support is essential for physical access to hardware and training, while remote support is helpful for addressing software and network issues and providing online resources.
fast and cost-effective remote & onsite supporrt
Our Remote Support offers fast, cost-effective, and round-the-clock assistance, empowering our expert technicians to diagnose and resolve issues without needing to be on-site. We leverage our centralized resources and knowledge to deliver efficient solutions tailored to your needs.
For situations that require a hands-on approach, our Onsite Support has you covered. Our technicians will be at your location to tackle hardware-related tasks, provide direct communication with your staff, offer in-person training, and address any issues that need a physical presence.
how we do it?
The ultimate msP toolbox
Proactive supporrt working in the background without interruption.
hybrid Cloud
backuP & recoverry
▪️SSAE16/ ISAE3402 ▪️SOC 1 Type II ▪️SOC 2 Type II ▪️ISO 270019
Safeguard your servers, individual employee workstations, and Microsoft 365 or Google Workspace data, including emails, files, contacts, and calendars. In the event of a disaster or data loss, our comprehensive recovery solutions will promptly restore your operations with minimal downtime.
vendor support
Managing internet, email, VOIP, cloud and other service providers, web hosting, software management - it all can be a complex and time-consuming process that lead to headaches for businesses trying to focus on running their business. Outsourcing these tasks to SeedTech, to take care of your IT infrastructure ensuring optimal performance alleviating the burden and you focus on your core operations.
hybrid Cloud
backuP & recoverry
Safeguard your servers, individual employee workstations, and Microsoft 365 or Google Workspace data, including emails, files, contacts, and calendars. In the event of a disaster or data loss, our comprehensive recovery solutions will promptly restore your operations with minimal downtime.
remote +
managed support
Our tailored approach offers a comprehensive solution to optimize their IT infrastructure, reduce costs, and drive growth.
Benefits of partnering with SeedTech, SMBs can benefit from:
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24/7 remote monitoring
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Proactive maintenance
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Prompt onsite support when needed
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Enhanced system reliability
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Safeguarding critical data
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Improved productivity
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Focus on core business objectives
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MSP handling IT-related challenges
results-driven success
Issue resolution
Reducing the amount of technical issues experienced by staff keeps business running smoothly and improves workplace satisfaction
SLA compliance
With a average service level compliance rate of 99%, our team of experts deliver results fast.
When both your team and technology work together, operations are streamlined, risks are reduced, and opportunities for innovation and competitive advantages are realized. Our service team uses 4 key metrics to guarantee that your technology is managed the SeedTech way:
Resolution time
Proactive support and automation eliminate many common issues, and decrease time to resolution when a problem occurs.
Satisfaction
Everybody is happy when tech works, and our people-first approach to service is designed to achieve positive results and smiles.
discover new opportunities
with an IT assessment
Seed Technology's IT Assessment process identifies risks before they can become costly problems, bottlenecks, and other problems that decrease network reliability and efficiency.
A technology roadmap based on assessment findings provides a clear path to technology that is aligned with your business, resilient, and secure.
Assessment
Identify risks and discover opportunities with a complete review of your IT infrastructure, security ,and operational resilience. Results are benchmarked against our best practices and used to design a technology roadmap.
Optimize
Engineers design solutions to solve identified problems and align your technology with our best practices, improving stability and security, and enabling your technology to scale with your business.
Managed support
360° monitoring, proactive support, and vCIO consulting keeps your technology running smoothly while our training services improve workplace satisfaction and maintain security.
Is managed serrvice a good fit for my business?
if your business depends on technology, then yes – managed services are right for you.
SeedTech managed service offerings control IT costs without sacrificing experience. Our team of engineers and technicians increase efficiency and security, reduce risk, and help you stay focused on your business.
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